Immediate Start
1 month ago
Skills Required
Communication skills Negotiation skill Good Problem Solving SkillsJob Summary
We're seeking a compassionate and results-driven Recovery Specialist to join our team. As a Loan Recovery Specialist, you'll work directly with customers to understand their financial challenges and develop personalized plans to help them
- Minimum Qualification : Vocational
- Experience Level : No Experience
- Experience Length : No Experience/Less than 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Communicate with customers via phone, email, or mail to discuss loan accounts and provide guidance on repayment options
- Analyze financial data to identify areas of concern and develop effective recovery strategies
- Negotiate with customers to develop mutually beneficial repayment plans
- Collaborate with internal teams to ensure alignment and effective communication
- Maintain accurate records and track key performance indicators
Requirements:
- Compassionate and empathetic with excellent communication skills
- Strong problem-solving and negotiation skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Experience in customer service, collections, or a related field is an asset
- High school diploma or equivalent required; post-secondary education is an asset
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and reward for outstanding performance
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