Operations Junior Associate

Responsibilities:

Administrative Support:

• Track the MD’s emails and correspondence (that you are CC'd in), manage her calendar and schedule her meetings
• Coordinate every aspect of team meetings
• Support events planning and logistics
• Support to coordinate travel arrangements (flights, hotels, cars, event registrations) for members of the team and any incoming visitors
• Perform additional duties as assigned by the Head of Operations and MD from time to time.

General Office Management:

• Track the Operations team’s weekly tasks on Notion
• Keep organized, complete and accurate electronic records of our government/statutory remittances (payroll taxes, pensions, etc.)
• Keep organized, complete and accurate electronic records of company documents (e.g. employee records, contracts, certificates, financial statements, process manuals, etc.)
• Maintain complete, up-to-date employee records and information
• Track, manage and purchase office equipment and supplies
• Maintain relationships with preferred vendors, suppliers & service providers
• Liaise with our facility manager to ensure that the office is well-maintained, and that our facilities, furniture & fittings are always clean and in good working order
• Make sure that IT and other equipment are well-maintained and always in good working order, working with service providers to resolve any issues quickly
• Liaise with our vendors and service providers to ensure quality & performance
• Trouble-shoot day-to-day operational issues in a responsive, timely and proactive way

Communications:

• Manage the Nigeria email address
• Be the first point of contact for all office enquiries, respond to in-bounds and redirect them within the team if necessary
• Professionally meet and greet visitors, and coordinate onsite meetings
• Manage incoming and outgoing deliveries
• Correspond professionally with our vendors and suppliers.

Requirements:

• Minimum academic qualification of Bachelor's degree, with at least 3 years’ work experience in a similar role in an entrepreneurial company or other fast-paced environment
• Strong professionalism with high integrity and respect for confidentiality
• Excellent written & spoken English, communication & interpersonal skills
• Goal-oriented, with a demonstrable and vettable track record of delivery
• Excellent professional judgement; ability to appropriately priorities while consistently delivering high-quality, timely results
• Exceptional attention to detail (“zero defect” mindset)
• Self-managed, able to deliver on objectives with minimal guidance or supervision
• Proficient with G-Suite (especially Gmail, Google Drive and Google Calendar) and Microsoft Office
• Previous experience with other productivity tools & software (Expensify, Slack, Salesforce) is a distinct plus
• At least two strong references from previous employers.

Remuneration: NGN 245,000 gross per month

• Competitive salary
• Generous health insurance and annual leave
• Relaxed, dynamic working environment