Customer Sales Representative

Responsibilities:

• Manage large amounts of incoming calls
  
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call-handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
• Keep records of customer interactions, process customer accounts and file documents

Requirements:

• Minimum academic qualification of  HND in any field.
• Must possess a good idea of customer service
  
• must be a good team player and
• Must be able to resolve basic mathematical calculations within a minimum time.
• Must be quite analytical in reasoning.
• Must be able to take on an alternating day/night shift as the roster dictates.
• Must be less than 26 years.

Location:  Applicants must be residents within the Lekki/Ajah axis.

Renumeration: NGN 100,000.00 - NGN 200,000.00 per month