Officer, Client Service

Job Description

The Client Service Executive is responsible for ensuring that the needs of walk in clients, both existing and prospective are adequately satisfied. The Client Service Executive is responsible for interpreting and articulating (communicating) the Companyâs policies, products, and services in conjunction with the Companyâs executive management, and carrying out these functions on a day to day basis. The Client Service Executive acts as an interface between members of the public and the Company. The Client Services Executive is the platform through which information is received and passed from the public to the Company

Qualifications

Minimum of a Second Class Lower degree in any course from an accredited University Minimum of 2 years post Nysc experience. Knowledge and experience in effective service delivery is an added advantage Minimum of five credits (Mathematics and English Language inclusive) in SSCE, GCE or NECO Applicants CV must show detailed years of experience.

Additional Information

Behavioural Competencies

Upholding Standards Resolving Conflict Developing Practical Approaches Query Resolution

Technical Competencies

Excellent use of MS PowerPoint and Excel

Rise and grow with a career at Standard Bank Group

Here at Standard Bank Group, weâre passionate about driving sustainable, inclusive growth across Africa. The kind of growth that will make a positive and lasting impact on all our lives. And we put Africaâs dreams, our clientsâ dreams, and our peopleâs dreams at the heart of everything we do. Because when we understand that we have the power to bring our dreams to life⦠our work becomes something we can all believe in, and true progress â for everyone â will happen. When we all work together to unlock Africaâs potential. IT CAN BE.

Join us as we Transform our Business