Customer Service & Support Jobs in Nigeria
With 170 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Strong skills in communication and problem-solving are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Tres-Azul Integrated Services Limited
Customer Service & Support
3 weeks ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.
Bioharb Global Limited
Customer Service & Support
1 week ago
The Customer Experience Representative is responsible for ensuring that every Bioharb customer receives professional, respectful and timely support after interacting with or purchasing from the brand.
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Bioharb Global Limited
Customer Service & Support
1 week ago
Bioharb Global is seeking an experienced Head Customer Experience to build, lead and continuously improve our customer-service and customer-experience function. Bioharb already operates at a significant DTC scale, but we are now establishing a dedicated Customer Experience department separate from Sales. The successful candidate will be respon ...
4 days ago
We seek to hire a suitable candidate for this role.
Anonymous Employer
Customer Service & Support
4 days ago
The Client Service Lead is the operational owner of the end-to-end client journey and front desk operations at our company. This role ensures a premium client experience from initial enquiry to post-service follow-up, while leading the front desk team, maintaining operational excellence, ensuring accurate reporting, and driving client satisfact ...
1 week ago
We are seeking an experienced CRM Specialist to manage and optimise customer engagement, retention and lifecycle marketing initiatives. The ideal candidate will have strong hands-on experience working with CRM tools and a solid understanding of the sports betting/online gaming industry.
3 weeks ago
We are seeking a Collection Officer to fill this role
1 month ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Anonymous Employer
Customer Service & Support
1 month ago
We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience with the com ...
Dunni Essentials
Customer Service & Support
1 month ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
Ashmed Integrated Health Services Limited
Customer Service & Support
Today
We are seeking an experienced Call Centre Officer to manage enrollee enquiries, complaints, healthcare access and pre-authorisation requests. The role involves assessing requests, issuing appropriate pre-authorisation codes, coordinating with providers, providing clinical guidance within scope, and ensuring timely resolution of cases.
Ugo Monye Limited
Customer Service & Support
Today
The Customer Service Associate is responsible for supporting the day-to-day customer experience functions by engaging with physical and virtual clients, processing and confirmation of order process, supporting logistics, and assisting with visual merchandising. The role ensures that customers receive timely, professional, and accurate service.
Vision Career
Customer Service & Support
Today
This role is ideal for someone who goes beyond simply answering client enquiries. You will be responsible for building lasting relationships, keeping clients engaged, resolving concerns, and ensuring that our clients continue to have confidence in our brand long after a transaction is completed.
House Of Blanks
Customer Service & Support
Today
This is an exciting opportunity for someone who enjoys interacting with customers, learning new things, working online, and finding creative ways to turn enquiries into sales. You'll be the bridge between our customers and our online store—making sure customers get quick responses, orders are properly handled, and the online channel continues t ...
Swift Consulting
Customer Service & Support
Yesterday
We are seeking a professional, friendly, and customer-focused Customer Service Officer to join our client’s IT firm. The successful candidate will handle customer inquiries, resolve complaints, provide information about the company’s products and services, and ensure a positive customer experience.
Perona Beauty
Customer Service & Support
Yesterday
The ideal candidiate is responsible for supervising the sales team and ensure that customers inquiries and complaints are professionally handles with quick resolution.
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