Immediate Start
1 month ago
Front Desk/Customer Service Officer
Green Box Facilities Limited
Customer Service & Support
Recruitment
NGN
75,000 - 150,000
Easy Apply
Job Summary
We are looking for a proactive and personable Front Desk/Customer Service Officer to join our team and be the first point of contact for our clients. This role is ideal for someone with excellent interpersonal skills, a professional demeanor, and a passion for delivering exceptional service.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Greet and welcome visitors with a warm and professional attitude.
- Manage phone calls, emails, and other communications effectively.
- Assist clients by providing accurate information and addressing inquiries or concerns.
- Maintain the reception area to ensure it is clean, organized, and welcoming.
- Schedule appointments and manage bookings with accuracy.
- Coordinate with other departments to ensure seamless customer service delivery.
- Handle administrative tasks such as record-keeping, filing, and data entry.
Requirements:
- A degree in Business Administration, Communication, or a related field.
- Proven experience in customer service or front desk roles.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and customer relationship management (CRM) software.
- Problem-solving skills and attention to detail.
- Professional demeanor and appearance.
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