Executive Assistant

Responsibilities:

• Calendar & Schedule Management: Manage Dr. Nikki's calendar across clinical, administrative, and business commitments during scheduled hours; coordinate GHL bookings and prevent scheduling conflicts.
• Communication Management: Serve as the primary point of contact for NDH's inbox and GHL unified inbox during scheduled hours; triage inquiries, respond to routine requests, and escalate clinical or urgent matters per protocol.
• Patient & Referral Coordination (Non-Clinical): Support intake logis)cs and admin console review workflow, assist with GHL scheduling, and help ensure smooth handoffs between intake, wellness screening, and booking — without performing clinical duties.
• Marketing & Social Media Support: Maintain the content calendar and schedule/publish posts across Facebook, Instagram, and YouTube, coordinating with Canva for visual assets (approximately 2–3 hours/week within the total schedule).
• Light Documentation & Admin Support: Assist with updates to SOPs and other operational documentation as time allows within the scheduled hours.
• Confidentiality & HIPAA Discretion: Handle PHI and sensitive business information with strict discretion, in accordance with HIPAA and NDH confidentiality policies.

Requirements:

• Minimum qualification of BSC.
• 3 years of previous experience in a similar role.