3 weeks ago

Job Summary

This job role is an online customer support role. You must have a good command of the English Language and be able to use Microsoft applications and social media platforms.

  • Minimum Qualification:OND
  • Experience Level:Entry level
  • Experience Length:2 years

Job Description/Requirements

Responsibilities:

  • Sell and attend to clients' requests online
  • Upload products on social media.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call-handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
  • Keep records of customer interactions, process customer accounts, and file documents


Requirements:

  • You must be hardworking and have good computer skills
  • The ideal candidate must not be older than 32years


Remuneration:

This job comes with a fixed salary but is majorly commission based. You earn more as you sell.

The commission is between (NGN30,000 - NGN200,000) monthly. This is based on your ability to convince customers professionally.


Location: Yaba, Lagos.

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