Immediate Start
1 month ago
Customer Support
Allpro Technologies Limited
Customer Service & Support
Education
NGN
75,000 - 150,000
Easy Apply
Job Summary
We are looking for an energetic, strategic, and outspoken customer support rep who would engage in cold calling to retain our extensive range of customers before and after using our product and services.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Monitor and respond to customer queries in a timely and accurate way via chat/call
- Conduct outbound calls to clients to introduce and promote the company's services
- Maintain good communication with customers and provide an excellent customer service experience.
- Generate customer interest in the service and product offered by the company.
- Update our internal databases with information about customers’ issues and useful discussions with customers.
- Gather customer feedback and share it with appropriate departments.
Requirements:
- Proven experience in customer support or a telemarketing role.
- Must be a graduate of a reputable university
- Good verbal and written communication skills (English and Yoruba).
- Sound telephone and texting etiquette
- Attentive listening and attention to detail
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