Customer Service Officer

Responsibilities:

• Always keep our customers happy.
• Make sure our customers are satisfied with our services.
  
• To be able to increase sales and orders.
  
• Receive complaints and sort them to customers satisfaction.
  
• Create a heart-warming relationship between the customers and us.
  
• To be able to follow payments and orders accordingly.
  
• Call our customers and check up on them.
  
• To message all customers on a daily, these messages include checking up on customers, motivating them to make orders, introducing new products, receiving complaints, sending out important information to them i.e., change of prices, promos etc
• To receive orders from customers.
• To set up a team for cash and cheque retrieval.
• To update payments on time.

Requirements:

• Minimum academic qualification of HND degree in any discipline
• 3 years of working experience
• Good communication skills
• Good inter-personal relationship skills

Location: Lagos, Mile2.

• only apply if you live close by.