A good looking male or female who is a qualified Customer Service Rep and is able to use of Microsoft office effective in service delivery.
- Minimum Qualification: HND
- Experience Level: Entry level
- Experience Length: 2 years
- Manage large amounts of incoming phone calls.
- Generate sales leads.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer
accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers
Minimum academic qualification of HND
- Minimum 2-3 years working experience
- Good looking, computer literate, good command of the English language.
Note: We are committed to improving diversity in the workspace and work to ensure that our team is supportive of our employees. We strongly encourage applications from women.
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