Immediate Start
1 month ago
Customer Service Representative
Tecclight Systems Limited (HR-Light Consult)
Customer Service & Support
Recruitment
NGN
75,000 - 150,000
Easy Apply
Job Summary
Serves as the primary point of contact between the company and its customers, handling phone calls, emails, and live chats to assist with product information, order status, troubleshooting, and general inquiries.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Responding to customer inquiries and concerns in a timely and professional manner.
- Providing accurate information about products and services
- Resolving customer complaints by identifying the issue and offering appropriate solutions.
- Processing orders, returns, and exchanges in line with company procedures.
Requirements:
- 2 years experience
- Degree in a related field
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