Customer Service Representative
Easy apply
New
Job summary
We are seeking a smart, well-spoken, and customer-focused Customer Service Representative to manage client interactions, resolve inquiries, and ensure a seamless shopping experience both online and in-store.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Job descriptions & requirements
Responsibilities:
- Respond promptly to customer inquiries via phone, WhatsApp, social media, and email.
- Handle complaints and provide appropriate solutions.
- Process orders, returns, and exchanges.
- Follow up with customers to ensure satisfaction.
- Maintain accurate customer records.
- Support sales and in-store customer experience when required.
Requirements:
- 1–2 years experience in customer service (fashion/retail is a plus).
- Excellent communication and interpersonal skills.
- Good problem-solving ability.
- Professional appearance and attitude.
- Must reside on the Island .
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