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2 weeks ago
Customer Service Representative
Xtralarge Foods & Agricultural services Ltd
Customer Service & Support
Agriculture, Fishing & Forestry
NGN
75,000 - 150,000
Easy Apply
Job Summary
We are seeking a friendly and reliable Customer Service Representative to join our team. In this role, you will assist customers by answering questions, resolving issues, and providing excellent support to ensure a positive experience.
- Minimum Qualification : OND
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities:
- Answer customer inquiries via phone, email, or chat
- Provide accurate information about products and services
- Resolve customer issues in a timely and professional manner
- Record customer interactions and follow up when necessary
- Escalate complex issues to supervisors when needed
Requirements:
- Minimum requirement is B.Sc. or OND with 3 years of experience
- Good communication and problem-solving skills
- Basic computer skills and ability to learn new software
- A positive attitude and a willingness to help others
Work Environment:
- Mondays to Saturdays
- Candidates should reside in Ota or its environs
Remuneration: NGN 100,000
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