Customer Service & Support Jobs in Nigeria
With 176 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A HND is the most common requirement, with degree also accepted, reflecting the educational standards employers expect. Strong skills in communication and problem-solving are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and manufacturing & warehousing. Employers such as E-direct are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Purevault Laundry & Drycleaning
Customer Service & Support
1 week ago
PureVault Laundry & Dry Cleaning is looking for an exceptional customer care officer who is passionate about delivering outstanding customer experiences. The ideal candidate will serve as the first point of contact for our clients, ensuring every interaction reflects the professionalism, quality, and excellence that define the PUREVAULT brand.
Hitouch Consultancy LTD
Customer Service & Support
3 weeks ago
Hitouch Global Ltd is looking for a dynamic and articulate educational consultant to join their team in Abuja & Lagos. In this role, you will be responsible for counselling and guiding students through their academic journeys and navigating study-abroad pathways. The position is open to candidates with a degree who possess excellent communicati ...
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Jobberman (Third Party Recruitment)
Customer Service & Support
2 weeks ago
The front desk executive serves as the first point of contact for all visitors, customers, partners, employees, and stakeholders interacting with Telairvision. The role is responsible for delivering a world-class customer and visitor experience by ensuring professional reception services, efficient administrative support, and exceptional custo ...
1 month ago
To support the day-to-day operations of the Bank’s electronic business channels and related services by monitoring transactions, resolving service issues, supporting channel performance, and ensuring efficient customer service delivery in line with operational standards and regulatory requirements.
FnV Lifestyle
Customer Service & Support
1 month ago
FnV Lifestyle is a health lifestyle brand that helps Nigerian families eat better one meal at a time. We make fresh fruits and vegetables convenient: washed, cut, and ready for your kitchen. Our flagship channel is owned kiosks near major supermarkets in Port Harcourt, supported by home delivery, subscriptions, and B2B catering. We are pre- ...
1 month ago
We are seeking a highly professional and polished luxury client advisor to represent our prestigious international fashion brand in Lagos. The successful candidate will deliver exceptional, personalized, and concierge-level service to high-net-worth clients, consistently upholding the brand’s standards of excellence, exclusivity, and sophistica ...
Vin Logistic Service
Customer Service & Support
1 month ago
We are seeking an experienced female customer service officer who will act as the first point of contact for customers while taking ownership of client relationships and service delivery. This role requires more than traditional customer service. We are looking for someone with a partnership mindset, someone who treats the business with the sa ...
Cakes and Cream
Customer Service & Support
2 months ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Tres-Azul Integrated Services Limited
Customer Service & Support
2 months ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure Client satisfaction and Be Ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team. This role involves e ...
PGE Travels and Educations Consulting Limited
Customer Service & Support
Today
We are seeking a smart, proactive, and motivated Graduate Trainee Intern (NYSC Corps Member) to join our team. The ideal candidate should have studied Mass Communication, Marketing, Business Administration, or a related field, with a strong interest in marketing, customer engagement, business development, and communication.
R & R
Customer Service & Support
Today
We are hiring a responsible, accountable and friendly Customer Service Representative in our company, who will welcome and attend to customers in a warm and professional manner.
Geoinfotech Resources Limited
Customer Service & Support
Today
The Lead & Client Engagement Executive is responsible for managing inbound inquiries, nurturing prospects, ensuring timely follow-ups, and maintaining continuous engagement with clients post-sale to drive conversion, satisfaction, and repeat business. This role acts as the bridge between prospects, sales execution, and client retention.
Ultraceeti Africa
Customer Service & Support
Today
Acts as the primary point of contact between a company and its clients to ensure satisfaction and build brand loyalty
Fortune House Network Limited
Customer Service & Support
Yesterday
We are looking for a skilled and proactive Customer Support Representative to join our customer operations team. This role requires a customer-focused individual capable of delivering fast, empathetic, and efficient support, resolving player inquiries, and maintaining high customer satisfaction levels in a fast-paced gaming environment.
Yesterday
We are seeking an experienced and results-driven BPO Team Lead to lead a team of Customer Support Representatives. The successful candidate will be responsible for driving team performance, ensuring exceptional customer experiences, coaching agents, and meeting client service level expectations.
RightCom Technologies
Customer Service & Support
Yesterday
We are looking for a detail-oriented Customer Success Agent to support our clients' ComplianceReviews team. The Compliance Reviews team is responsible for reviewing businesses that are getting onboarded on or already operating to ensure they meet regulatory requirements and comply with our client's Acceptable Use Policy.
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