Immediate Start
1 month ago
Customer Service and Support Representative
SwiftPay and Marketing
Customer Service & Support
Easy Apply
Job Summary
We seek to hire a Customer Service and Support Representative to provide top-notch client support for our beats and music video production. Handle inquiries, resolve issues, and ensure client satisfaction in a creative studio environment. Hourly pay, competitive rates and flexible work schedule. Apply now!
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : No Experience
- Experience Length : No Experience/Less than 1 year
- Working Hours : Rotating Schedule
Job Description/Requirements
Responsibilities:
- Respond to client inquiries via phone, email, and other communication channels, providing information about our media production services
- Provide detailed information about our products and services, including technical specifications and production processes
- Process orders for media production services and handle any returns or exchanges
- Resolve client complaints and issues in a timely and professional manner, ensuring client satisfaction
- Maintain accurate records of client interactions and transactions, including project details and client feedback
- Collaborate with other departments, such as production and marketing, to ensure client needs are met
- Assist with marketing and promotional activities, such as creating content for social media or email campaigns
- Perform other duties as assigned, including assisting with client onboarding and training
Requirements:
- A minimum SSCE certificate is required
- 0-1 year experience
Important Safety Tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
