Customer service

Responsibilities:

• Efficiently communicate company policies to customer
• Respond to customer enquiries promptly
• Notifying Key customers of Stock status, Price updates or Company invite
• Effectively managing customer complaints within an hour
• Invoicing customers
• Monitoring online orders
• Website information auditing
• Responding to customers on Social media platforms
• Monitoring retail implementation of Marketing programs

Requirements:

• Candidate must have a Degree in business administration, Hotel & Catering management, Food technology or Marketing
• Excellent interpersonal skills and computer literate
• Excellent written and verbal communication skills
• Must be organized and able to coordinate tasks effectively