We are looking for an experienced customer relationship officer to be responsible for engaging with key customers by building and preserving trusting relationships.
- Minimum Qualification: Degree
- Experience Level: Entry level
- Experience Length: 2 years
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these
- Handle company correspondence
- A bachelor’s degree in mass community or a related field.
- A minimum of 2 years’ experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Good spoken English and accent
- Maintain a positive attitude focused on customer satisfaction.
- Ability to write well.
Remuneration: NGN 90,000 monthly
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