Customer Relationship Officer

Responsibilities:

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these
• Handle company correspondence

Requirements:

• A bachelor’s degree in mass community or a related field.
• A minimum of 2 years’ experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Good spoken English and accent
• Maintain a positive attitude focused on customer satisfaction.
• Ability to write well.

Remuneration: NGN 90,000 monthly