Customer Relations/Customer Service Officer.

Responsibilities:

• Welcome patients and clients into the clinic, ensuring to capture and register their details.
• Enlighten patients about our free eye check-ups and persuade them to come to have their eyes checked.
• Attain daily client goals established by the management team while complying with company and local policies and procedures.
• Resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
• Follow up on patients who have finished test procedures and ensure they see an optometrist.
• Respond promptly to customer inquiries.

Requirements:

• Minimum academic qualification of Bachelor's degree in any related discipline.
• Minimum of 1-year experience as a customer service agent or similar role.
• Highly motivated and result-driven
• Excellent communication and interpersonal skills.
• Outstanding sales and customer service skills.
• Organized with close attention to detail.

Location: Applicants must be residing in Lekki and its environs.

Remuneration: NGN 70,000 - NGN 100,000