Customer Engagement Specialist

Responsibilities:

• Actively engage in sales efforts to meet or exceed monthly, quarterly, and annual sales targets.
• Identify and pursue new business opportunities, establish leads, and nurture potential clients.
• Build and maintain a robust sales pipeline through effective prospecting and networking.
• Conduct product presentations and demonstrations to potential customers.
• Provide accurate and comprehensive information about our products to clients, addressing their needs and concerns.
• Manage customer interactions across various channels, including phone, email, and social media, ensuring a positive and professional experience.
• Process orders, track shipments, and coordinate delivery schedules to ensure timely and accurate fulfillment.
• Collaborate with cross-functional teams to optimize sales strategies, product offerings, and customer engagement initiatives.
• Keep abreast of industry trends, competitor activities, and market dynamics to contribute to the development of effective sales tactics.

Requirements:

• Proven experience in sales, business development, or a customer-facing role.
• Strong interpersonal skills and a customer-centric approach.
• Excellent communication and presentation abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with the baby food and beverage industry is a plus.
• Proficiency in Microsoft Office Suite and CRM software.

Benefits:

• Competitive salary with performance-based incentives.
• Opportunity to contribute to a meaningful cause and make a positive impact on children's health.
• Training and professional development opportunities.
• Collaborative and supportive work environment.