Immediate Start
4 weeks ago
Job Summary
We are looking for a professional, friendly, and customer-oriented Customer Care Representative to join our dynamic team. If you enjoy helping people and delivering great service, this could be the perfect role for you.
- Minimum Qualification : OND
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Rotating Schedule
Job Description/Requirements
Responsibilities:
- Respond to customer inquiries via phone, email, and in person in a professional and friendly manner.
- Address customer complaints and resolve issues promptly, ensuring satisfaction.
- Provide accurate information about our services, prices, and policies.
- Assist customers with placing orders, tracking services, and providing follow-up.
- Maintain and update customer records in the system.
- Coordinate with other departments to ensure timely and efficient service delivery.
Requirements:
- Minimum of 1 year experience
- At least OND certificate is required
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