Immediate Start
1 month ago
Customer Ambassador
Juststandout Limited
Customer Service & Support
Energy & Utilities
NGN
150,000 - 250,000
Easy Apply
Job Summary
We are looking for tenacious and resilient people with the same passion who will help deliver an exceptional and enthusiastic customer experience across all communication channels
- Minimum Qualification : HND
- Experience Level : Mid level
- Experience Length : 3 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Deliver an exceptional and enthusiastic customer experience across all communication channels
- Manage and respond to all inquiries and feedback across multiple social media platforms with a consistent brand voice
- Implement and maintain organizational structure and standard operating procedures (SOP) to ensure a seamless customer journey
- Represent the company at industry events, exhibitions, and product launches with confidence and professionalism
- Coordinate with the external team to ensure customers' needs are met efficiently and effectively
- Track customer interactions and feedback to improve service delivery and inform product or process enhancement
- Create suggest and execute innovative marketing and promotional ideas in collaboration with the marketing team
- Conduct engaging presentations or product demonstrations when necessary both online and in person
- Lead with a positive, can-do attitude and provide guidance and support to junior team members when needed.
Requirements:
- Minimum of 3 years of working experience
- HND/BSc. Degree in a relevant course of study
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