Client Service Manager
DM Holdings Ltd
Customer Service & Support
Job Summary
In this role, you’ll be at the forefront of our client interactions, ensuring satisfaction, fostering loyalty, and contributing to the growth of our business.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Build and maintain business relationships with clients, ensuring their needs are met with excellence.
- Develop and execute innovative strategies to boost client satisfaction and business performance.
- Analyze client data and feedback to provide actionable insights and improve service delivery
Requirements:
- A degree in Social Sciences, Sciences, Arts, or any related field.
- 1–5 years of proven experience in client service or a similar role.
- Strong communication skills—both verbal and written.
- Proficiency in Microsoft Office Suite.
- Must reside in or around Ikeja, Ojodu Berger, Lagos
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