Class Manager

Responsibilities:

• Act as a point of contact between teachers, students, and parents.
• Send timely updates, reminders, and follow-ups for classes, assignments, and events.
• Coordinate feedback collection and communication loops.
• Maintain attendance records and track student engagement.
• Follow up on absences, missed assignments, or behavioral issues.
• Assist with onboarding and orientation for new students.
• Provide assistance with scheduling, tech setup, and class materials.
• Support teachers with administrative tasks related to class execution.
• Coordinate substitute arrangements if a teacher is unavailable.
• Ensure classes run smoothly on the designated LMS or video conferencing platforms (Zoom, Google Meet, etc.).
• Report and troubleshoot any recurring tech issues with IT support.
• Maintain up-to-date class rosters and documentation.
• Prepare weekly or monthly class reports.
• Help manage extracurricular events, webinars, and assessments.
• Ensure all class materials and resources are prepared and shared ahead of time.
• Monitor live sessions to provide real-time support to teachers and students (e.g., tech issues, attendance, disruptions).
• Schedule and coordinate live online classes across multiple time zones.

Requirements:

• Bachelor’s degree in Education, Administration, or related field (preferred).
• Prior experience in educational administration, online learning, or classroom support.
• Familiarity with digital learning platforms (Google Classroom, Zoom, Moodle, etc.).
• Excellent organizational and multitasking skills.
• Strong verbal and written communication.
• Problem-solving and conflict-resolution capabilities.
• Technologically proficient and adaptable.
• Ability to work independently and as part of a team.
• Passion for education and student development.
• Patience and empathy in handling student and parent concerns.
• Flexibility to work across different time zones, if needed.