Casino Operations Manager
LUNKER PTY LTD
Customer Service & Support
Entertainment, Events & Sport
USD
More than 12,000+
Easy Apply
3 weeks ago
Job Summary
We are seeking a suitable candidate for this position
- Minimum Qualification : Degree
- Experience Level : No Experience
- Experience Length : No Experience/Less than 1 year
Job Description/Requirements
Responsibilities:
- Develop and implement a comprehensive operational strategy based on the long-term development goals of the casino;
- Establish and maintain good customer relationships, enhance customer satisfaction and loyalty, and promote customer sustained consumption;
- Supervise the work of the customer service team to ensure that customer inquiries, complaints, and other problems can be solved in a timely and effective manner;
- Ensure that the operation activities of the casino comply with relevant laws, regulations, and regulatory requirements to avoid legal risks.
Requirements:
- More than 5 years of operation and management experience in casino or related industries, familiar with the overall operation process and management norms;
- With strong data analysis ability, able to collect and analyze relevant operational data to provide data support for decision-making;
- Have good communication and coordination skills, and can maintain good cooperative relations with different departments and external institutions.
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