Customer Service & Support Jobs in Nigeria
Customer Service & Support Jobs in Nigeria
The customer service & support job market currently offers 138 available jobs, indicating a moderate demand for professionals in this field. Among the most common roles are Customer Service Representative, Customer Service Officer, and Front Desk Officer, reflecting key positions within this sector. The majority of opportunities are concentrated in cities like Lagos, showcasing a vibrant employment landscape for job seekers.
Salary & Benefits
Salaries for customer service & support positions predominantly fall within the NGN 70,000 - 150,000 band, reflecting the typical remuneration for such roles. However, opportunities for senior roles can reach as high as the NGN 250,000 - 400,000 band. It's common for positions in this industry to come with benefits such as health insurance, retirement plans, and periodic bonuses, aligned with the standards of the local job market.
Skills & Experience
A degree is the most common requirement for customer service & support positions, with an OND also accepted by some employers. Proficiency in Microsoft Office is a key technical skill often sought after. Essential soft skills include communication, problem-solving, and attention to detail. Generally, most jobs require an experience level of 1 year. Entry-level roles are prevalent, indicated by the high percentage of listings at the entry level.
Key Responsibilities & Tasks
Typical responsibilities for junior customer service & support roles include responding to customer queries and inquiries efficiently and courteously. These roles require consistent interaction with customers to resolve issues and provide support. Senior roles may involve managing customer service teams, developing customer service strategies, and analysing feedback to improve service quality. Such positions demand a higher level of expertise and leadership to ensure customer satisfaction and operational efficiency.
Industries & Companies
The top industries actively recruiting include hospitality & hotel (16% of listings), retail, fashion & FMCG (14%), and IT & telecoms (10%). Leading employers like R & R, E-direct, and Capinta Consult Limited are notable for their active recruitment efforts. The hospitality & hotel sector is notably dominant, indicating a focused recruitment drive in this area.
IQI Technology LTD
Customer Service & Support
1 week ago
We are looking for a Telesales Marketer to help contact potential and existing customers via phone to promote products or services and secure sales. The role is strictly physical in our contact centre in Ibadan, full-time and not remote.
5 days ago
To support the day-to-day operations of the Bank’s electronic business channels and related services by monitoring transactions, resolving service issues, supporting channel performance, and ensuring efficient customer service delivery in line with operational standards and regulatory requirements.
This action will pause all job alerts. Are you sure?
FnV Lifestyle
Customer Service & Support
1 week ago
FnV Lifestyle is a health lifestyle brand that helps Nigerian families eat better one meal at a time. We make fresh fruits and vegetables convenient: washed, cut, and ready for your kitchen. Our flagship channel is owned kiosks near major supermarkets in Port Harcourt, supported by home delivery, subscriptions, and B2B catering. We are pre- ...
1 week ago
We are seeking a highly professional and polished luxury client advisor to represent our prestigious international fashion brand in Lagos. The successful candidate will deliver exceptional, personalized, and concierge-level service to high-net-worth clients, consistently upholding the brand’s standards of excellence, exclusivity, and sophistica ...
Vin Logistic Service
Customer Service & Support
1 week ago
We are seeking an experienced female customer service officer who will act as the first point of contact for customers while taking ownership of client relationships and service delivery. This role requires more than traditional customer service. We are looking for someone with a partnership mindset, someone who treats the business with the sa ...
Cakes and Cream
Customer Service & Support
3 weeks ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Tres-Azul Integrated Services Limited
Customer Service & Support
1 month ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure Client satisfaction and Be Ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team. This role involves e ...
Yousheng Group
Customer Service & Support
1 month ago
We are seeking a female customer service representative. The customer service representative will be responsible for engaging with company users through outbound phone calls, providing support, gathering feedback, and ensuring user retention. The ideal candidate must have excellent communication skills, a positive attitude, and the ability to m ...
Dignity Finance and Investment Ltd
Customer Service & Support
1 month ago
We are seeking a results-driven relationship manager to build strong client relationships, drive loan sales, mobilise deposits, and ensure timely repayments.
Dignity Finance and Investment Ltd
Customer Service & Support
1 month ago
We are hiring an experienced relationship manager (payroll lending) with a strong background in payroll lending to drive loan disbursement, deposit mobilisation, and portfolio growth within the civil servant and salaried segment.
Slimmex Unibloom International Limited
Customer Service & Support
2 months ago
We are looking to hire a call centre operator, also known as customer service representatives or call centre agents, who will be responsible for handling incoming or outgoing calls from customers to address their inquiries, resolve issues, provide information, or offer support. They play a crucial role in ensuring positive customer experiences ...
Customer Service & Support
2 months ago
MSport is an international online betting platform that is currently operating in Nigeria and Ghana. With the sustained growth of MSport, we are looking for an experienced customer service representative who is good at handling Chats, E-mails, Calls, and Social Media inquiries and complaints and always paying attention to the Customers and unde ...
Vivandi Management Services
Customer Service & Support
2 months ago
VIVANDI Management Services Ltd is recruiting on behalf of a reputable and forward-looking Oil & Gas company.The community relations coordinator sits in the community relations west hub team which is a ‘growth hub’ for the company with lots of sensitivity in the Niger Delta heartland. The community relations coordinator reports to the community ...
Bespoke by Design
Customer Service & Support
2 months ago
We are seeking a showroom customer relations specialist to join our team. Be the face of Nigeria's tech-driven premium window treatments brand. Blend design flair with sales savvy - turn walk-ins into loyal clients through curated consultations. You'll visualize dream spaces, not push products.
LedgerLite Enterprise
Customer Service & Support
2 months ago
We seek to hire a suitable candidate for this role.
Today
A Nutritionist helps people improve their health through food and lifestyle choices. In Nigeria, they work in hospitals, HMOs, wellness clinics, NGOs, food companies, or as private consultants.
Stay Updated
Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.
We care about the protection of your data. Read our privacy policy .