Customer Service & Support Jobs in Nigeria
With 162 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with HND also accepted, reflecting the educational standards employers expect. Strong skills in communication and interpersonal skills are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Employers such as E-direct are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
4 days ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Mountain Investment & Securities Ltd
Customer Service & Support
Today
The customer service officer serves as the primary point of contact for clients, providing timely and professional assistance in all areas of stockbroking and investment services. The role is responsible for ensuring client satisfaction through efficient handling of account inquiries, trade-related requests, documentation, and issue resolution ...
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Joatech Global Link investments ltd
Customer Service & Support
1 week ago
We seek to hire a suitable candidate for this role.
Anonymous Employer
Customer Service & Support
6 days ago
We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience with the com ...
Dunni Essentials
Customer Service & Support
2 weeks ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
Jobberman (Third Party Recruitment)
Customer Service & Support
1 month ago
The front desk executive serves as the first point of contact for all visitors, customers, partners, employees, and stakeholders interacting with Telairvision. The role is responsible for delivering a world-class customer and visitor experience by ensuring professional reception services, efficient administrative support, and exceptional custo ...
FnV Lifestyle
Customer Service & Support
2 months ago
FnV Lifestyle is a health lifestyle brand that helps Nigerian families eat better one meal at a time. We make fresh fruits and vegetables convenient: washed, cut, and ready for your kitchen. Our flagship channel is owned kiosks near major supermarkets in Port Harcourt, supported by home delivery, subscriptions, and B2B catering. We are pre- ...
Vin Logistic Service
Customer Service & Support
2 months ago
We are seeking an experienced female customer service officer who will act as the first point of contact for customers while taking ownership of client relationships and service delivery. This role requires more than traditional customer service. We are looking for someone with a partnership mindset, someone who treats the business with the sa ...
Cakes and Cream
Customer Service & Support
2 months ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Sakopower
Customer Service & Support
Today
The Customer Complaints & After-Sales Service Officer is responsible for managing customer complaints, maintaining accurate records of faulty and repaired inverters, and coordinating the after-sales service process. The role involves recording all incoming and outgoing inverters, monitoring repair progress, following up with engineers,
Thronos Alliance
Customer Service & Support
Today
The IT Support/Systems Officer will provide technical support and ensure the reliability, security, and effective operation of the organization's IT infrastructure, systems and user technology environment.
Spurt Solutions
Customer Service & Support
Today
The Customer Success Analyst is the primary advocate for Spurt!’s users and a critical bridge between customers, product, engineering, and leadership. This role combines user research, customer success execution, product education, and feedback analysis to ensure Spurt!’s products deliver real, measurable value.
Rely Supply Ltd
Customer Service & Support
Today
We are seeking to hire a Customer Service Officer to join our team.
Streamsoft Innovative Limited
Customer Service & Support
Today
We are seeking a smart, customer-focused, and proactive Call Centre Representative to join our Customer Service team.
Caramella Signatures
Customer Service & Support
Today
We are seeking to hire a Customer Experience Associate to join our team.
Tri-A service
Customer Service & Support
3 days ago
We are seeking to hire a Customer Service Officer to join our team.
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