Customer Service Officer
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Job summary
We are seeking to hire a Customer Service Officer to join our team.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Warmly welcome customers, answer product queries, provide tailored recommendations, and maintain a friendly atmosphere.
- Assist with receiving, unpacking, tagging, and organizing incoming merchandise; perform regular stock checks.
- Maintain neat, well-stocked, and organized display shelves, display stands, and sales floor areas in line with store standards.
- Stay informed about active promotions, discounts, and special offers to maximize upselling and cross-selling opportunities.
- Keep the checkout area and shop floor clean, safe, and visually appealing throughout operating hours.
Requirements:
- Minimum qualification of HND.
- 1 year of previous experience in a similar role.
- Must have completed the NYSC programme.
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