IT Support/Systems Officer
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Job summary
The IT Support/Systems Officer will provide technical support and ensure the reliability, security, and effective operation of the organization's IT infrastructure, systems and user technology environment.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Provide first- and second-level technical support.
- Diagnose and resolve hardware and software issues.
- Install, configure, and maintain computers and peripherals.
- Support network connectivity and infrastructure.
- Manage user accounts and access permissions.
- Monitor system performance.
- Implement data backup and recovery procedures.
- Support cybersecurity and information-security controls.
- Maintain IT asset registers.
- Install software and perform system updates.
- Document technical incidents and resolutions.
- Train users on systems and technology.
- Liaise with external IT service providers where necessary.
Requirements:
- Minimum of an HND in Computer Science, Information Technology, Computer Engineering or a related field.
- Minimum of 2 years' relevant IT experience depending on level.
- Certifications such as CompTIA A+, Network+, Microsoft, Cisco CCNA, or related certifications are an advantage.
- Strong troubleshooting skills.
- Knowledge of networks, operating systems, cybersecurity, and cloud technologies.
- Strong analytical and problem-solving abilities.
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