Immediate Start
1 month ago
Operational Attendant
Silverbird Group
Customer Service & Support
Entertainment, Events & Sport
NGN
70,000 - 150,000
Easy Apply
Job Summary
The operational attendant is responsible for delivering an outstanding customer experience through courteous service, efficient operations, and attention to detail. The role supports the cinema’s day-to-day activities, ensuring smooth ticketing, concession sales, hall management, and adherence to Silverbird’s brand
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Providing introductory information to new customers.
- Ensuring that customers are satisfied with our products or services.
- Following clients or customers to check that they’re still satisfied with any purchase
- Letting customers or clients know about additional products or services.
- Escalating queries and concerns
- Troubleshooting common issues with a product or service.
- Determining the quickest, most effective ways to answer clients or customers’ questions.
Requirements:
- Minimum of an HND.
- 1–2 years of work experience in customer service, retail, or hospitality.
- Basic computer literacy and familiarity with POS systems.
- Excellent verbal communication, interpersonal, and problem-solving skills & flexibility to work shifts, weekends, and public holidays.
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