Game Support Specialist
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Job summary
We are hiring a full-time Game Support Specialist to carry out gaming service tasks assigned by the project manager. Key responsibilities include assisting global players with periodic in-game missions, collecting relevant materials, resolving game-related issues, and ensuring the confidentiality and security of customer data and digital assets.
Min Qualification:
High School (S.S.C.E)
Experience Level:
No Experience
Experience Length:
No Experience/Less than 1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Collaborate efficiently with account managers to optimise workflows and improve productivity.
- Maintain strict confidentiality of players’ game data and personal information.
- Never use unauthorised tools to manipulate player data; ensure data security at all times.
- Follow standardised procedures to complete tasks assigned by supervisors.
- Contribute to team efforts in designing efficient gameplay strategies and sharing best practices.
- Assist the team in verifying player information and resolving basic game-related issues.
Requirements:
- Passion for gaming (experience in mobile/PC games preferred).
- Enthusiasm for innovation and technology.
- Willingness to learn and take initiative in team responsibilities.
- Proactive attitude with the ability to handle tasks beyond assigned duties.
- Basic English proficiency (school-level is acceptable).
- Able to tolerate prolonged use of tablets or playing mobile games.
Experience playing mobile games
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