Customer Service & Support Jobs in Nigeria

Game Supports are responsible for looking for new players online, inviting them to play our mobile game "Infinity Kingdom" together with you, guiding them on how to play it, and finally promoting in-game virtual items and encouraging players to spend in the game.

The Marketing & Retention Analyst (eCommerce) is responsible for analyzing marketing performance and customer behavior to increase repeat purchases, improve customer lifetime value (LTV), reduce churn, and drive sustainable revenue growth. This role focuses heavily on customer lifecycle, conversion optimization, and retention marketing within a ...

We’re looking for a Customer Service Representative to join our team, responsible for contacting clients by phone to introduce the company’s products and services, regularly follow up with existing clients to maintain strong business relationships, understand client needs, and provide appropriate solutions.

Lead customer service for our new Lagos branch, handling walk-in, phone and email inquiries, providing technical guidance on electronics and 3D printers, processing sales transactions, and ensuring exceptional customer experiences.

We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve complaints, and ensure a positive customer experience through excellent communication and problem-solving skills.

We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve complaints, and ensure a positive customer experience through excellent communication and problem-solving skills.

As a Associate you will address inquiries via phone, email, and chat, resolve issues, and ensure a positive customer experience. You'll handle complaints, provide accurate information, and maintain detailed records. Collaboration with team members and continuous learning are key to this role's success.

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders and modifications and escalate complaints across a number of communication channels.

We are looking for a Customer-oriented Representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

We are seeking a female Customer Service Representative. The Customer Service Representative will be responsible for engaging with company users through outbound phone calls, providing support, gathering feedback, and ensuring user retention. The ideal candidate must have excellent communication skills, a positive attitude, and the ability to m ...

We are hiring a full-time Game Support Specialist to carry out gaming service tasks assigned by the project manager. Key responsibilities include assisting global players with periodic in-game missions, collecting relevant materials, and ensuring the confidentiality and security of customer data and digital assets.

The Collection Officer (Contact Center) is responsible for engaging customers with overdue loan payments through outbound calls, SMS, WhatsApp messages, and system-based follow-up. The Officer negotiates repayment commitments, monitors customer responses, and ensures accurate documentation while maintaining professionalism. Field visits may ...

MSport is an international online betting platform that is currently operating in Nigeria and Ghana. With the sustained growth of MSport, we are looking for an experienced Customer Service Representative who is good at handling Chats, E-mails, Calls, and Social Media inquiries and complaints and always paying attention to the Customers and unde ...

The Field Support Officer (FSO) is responsible for providing on-site operational and technical support to merchants and agents. The role ensures seamless deployment, maintenance, and performance of payment terminals while maintaining strong client relationships and supporting business growth within the assigned territory.

The Digital Trade Officer will be responsible for managing customer digital transactions, supporting online trading activities, resolving issues related to digital payments, and ensuring the smooth execution of all digital trade operations. The role requires communication skills, computer literacy, and the ability to provide excellent customer ...

We are looking for for a friendly, patient, and professional Customer Care Representative to handle customer inquiries, complaints, and support requests. The ideal candidate will communicate with customers through phone, email, chat, or in person, ensuring excellent service and customer satisfaction at all times.