Client Relations Officer
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Job summary
We are seeking to hire a Client Relations Officer to join our team.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Manage client communications, respond to inquiries, and provide timely, professional assistance.
- Build and maintain positive relationships with existing and prospective clients.
- Handle client complaints, resolve issues promptly, and escalate complex matters when necessary.
Requirements:
- Bachelor's degree or HND in Business Administration, Marketing, Communication, or a related field.
- Previous experience in client relations, customer service, or a similar role is an advantage.
- Strong verbal and written communication skills.
- Excellent interpersonal, problem-solving, and organisational abilities.
- Proficiency in Microsoft Office and client management tools.
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