Customer Service & Support Jobs in Nigeria
With 181 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Employers such as Jobs at E-direct - Company Review & Salary - Working at E-direct Careers & Employment are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Tres-Azul Integrated Services Limited
Customer Service & Support
4 weeks ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.
PJek Enterprise
Customer Service & Support
4 days ago
We are looking for Cold Calling Representatives to join our team. Your main responsibility will be to speak with leads over the phone, engage them in conversation, ask the required questions, and prequalify interested leads based on the provided criteria. We will provide the necessary training, script, and guidance to help you perform the role ...
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1 week ago
We seek to hire a suitable candidate for this role.
Anonymous Employer
Customer Service & Support
1 week ago
The Client Service Lead is the operational owner of the end-to-end client journey and front desk operations at our company. This role ensures a premium client experience from initial enquiry to post-service follow-up, while leading the front desk team, maintaining operational excellence, ensuring accurate reporting, and driving client satisfact ...
1 week ago
We are seeking an experienced CRM Specialist to manage and optimise customer engagement, retention and lifecycle marketing initiatives. The ideal candidate will have strong hands-on experience working with CRM tools and a solid understanding of the sports betting/online gaming industry.
Bioharb Global Limited
Customer Service & Support
2 weeks ago
The Customer Experience Representative is responsible for ensuring that every Bioharb customer receives professional, respectful and timely support after interacting with or purchasing from the brand.
Bioharb Global Limited
Customer Service & Support
2 weeks ago
Bioharb Global is seeking an experienced Head Customer Experience to build, lead and continuously improve our customer-service and customer-experience function. Bioharb already operates at a significant DTC scale, but we are now establishing a dedicated Customer Experience department separate from Sales. The successful candidate will be respon ...
4 weeks ago
We are seeking a Collection Officer to fill this role
1 month ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Anonymous Employer
Customer Service & Support
1 month ago
We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience with the com ...
Dunni Essentials
Customer Service & Support
1 month ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
Tm Gaming Networks Limited
Customer Service & Support
Today
AccessBET is hiring an entry-level Customer Support Associate in Abuja. You'll handle customer queries via phone, chat, email and social media, resolve issues fast and escalate when needed. No experience required, training provided. Must work rotating shifts on-site. Betting knowledge is a plus. Apply now. We respond within 48 hours.
Kenex Konsults International
Customer Service & Support
Today
We are seeking a highly organized and proactive Operations Assistant to support the day-to-day logistics and operational activities of the company. The successful candidate will assist with coordinating deliveries, tracking shipments, communicating with drivers and customers, maintaining operational records.
Dariola Foods And Logistics Ltd
Customer Service & Support
Today
The Warehouse Assistant plays a vital role in supporting the smooth operation of daily logistics and inventory management. This position is responsible for handling goods efficiently, maintaining organization, and ensuring accurate order fulfillment.
Africa Delivery Technologies Limited (Kwik)
Customer Service & Support
Yesterday
The ideal candidate is organized, digitally proficient, and experienced in inventory handling, picking, packing, order processing, dispatch coordination, and operational reporting. You should be able to work efficiently in a fast-paced environment while maintaining high standards of accuracy, product care, and service delivery
Africa Delivery Technologies Limited (Kwik)
Customer Service & Support
Yesterday
We seek an experienced and highly organized Fleet Supervisor to oversee the availability, deployment, and performance of the third-party riders, drivers, and supporting our delivery operations. The ideal candidate is a strong team leader with sound operational judgement and the ability to maintain a reliable delivery-partner network.
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