1 month ago
Customer Service Representative
Cyber Informers System Limited
Customer Service & Support
IT & Telecoms
NGN
75,000 - 150,000
Easy Apply
Skills Required
Record Keeping CommunicationJob Summary
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
- Minimum Qualification : OND
- Experience Level : Internship & Graduate
- Experience Length : No Experience/Less than 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customers
Requirements:
- 0-1 year experience.
- Minimum of OND.
- Good communication and record-keeping skills.
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