Customer Relationship Manager
Kashiva
Customer Service & Support
Job Summary
The role involves reaching out to our B2B leads and existing clients to schedule product demos with our sales or onboarding team, and/or encourage them to sign up for our services.
- Minimum Qualification : Degree
- Experience Level : Internship & Graduate
- Experience Length : No Experience/Less than 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Make outbound calls and send emails to qualified business leads.
- Present our offering clearly and handle basic client questions.
- Follow up with prospects who’ve shown interest.
- Record call outcomes and maintain a simple progress tracker.
Requirements:
- 0-1 year experience
- Degree in a related field
Compensation:
- Performance will be measured by the number of successful demos booked or sign-ups achieved.
- Compensation can be structured as base pay plus commission (open to discussion).
Work Mode: Hybrid.
Work Hours: Flexible but should align with business hours (e.g., 9AM – 5 PM).
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