Client Relationship/CRM Operations Lead
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Job summary
We are looking for a strategic Client Relationship & CRM Ops Lead to bridge the gap between human connection and data-driven strategy. In this role, you will own the customer lifecycle—ensuring our clients feel valued while optimizing the systems that support them.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Build Trust: Cultivate long-term relationships with key accounts and stakeholders.
- Optimize Operations: Manage and refine our CRM architecture (Salesforce/HubSpot) to ensure data integrity.
- Analyze Impact: Turn customer data into actionable insights to reduce churn and drive growth.
Requirements:
- 1 year experience
- Minimum of HND
CRM Architecture & Management
Client Retention & Growth Strategy
Workflow Automation & Optimization Data Analysis & Reporting Cross-Functional Collaboration Pipeline Management Stakeholder Communication
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