New
1 week ago
Client Relationship/CRM Operations Lead
4PF Homes
Customer Service & Support
Real Estate
NGN
75,000 - 150,000
Easy Apply
Skills Required
CRM Architecture & Management Client Retention & Growth Strategy Workflow Automation & Optimization Data Analysis & Reporting Cross-Functional Collaboration Pipeline Management Stakeholder CommunicationJob Summary
We are looking for a strategic Client Relationship & CRM Ops Lead to bridge the gap between human connection and data-driven strategy. In this role, you will own the customer lifecycle—ensuring our clients feel valued while optimizing the systems that support them.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Build Trust: Cultivate long-term relationships with key accounts and stakeholders.
- Optimize Operations: Manage and refine our CRM architecture (Salesforce/HubSpot) to ensure data integrity.
- Analyze Impact: Turn customer data into actionable insights to reduce churn and drive growth.
Requirements:
- 1 year experience
- Minimum of HND
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