Customer Service & Support Jobs in Nigeria
With 168 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Front Desk Officer, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Strong skills in communication and problem-solving are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and manufacturing & warehousing. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Bioharb Global Limited
Customer Service & Support
Today
The Customer Experience Representative is responsible for ensuring that every Bioharb customer receives professional, respectful and timely support after interacting with or purchasing from the brand.
Bioharb Global Limited
Customer Service & Support
Today
Bioharb Global is seeking an experienced Head Customer Experience to build, lead and continuously improve our customer-service and customer-experience function. Bioharb already operates at a significant DTC scale, but we are now establishing a dedicated Customer Experience department separate from Sales. The successful candidate will be respon ...
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Orange Finance Hub
Customer Service & Support
1 week ago
We are looking for a smart, highly efficient, and very fast-learning female to join our team as a WhatsApp Customer Support Officer. This is a full-time home-office position. The role is based in a private residence with a dedicated office space within the home. Applicants must therefore be comfortable working professionally in a home-office en ...
LP & Engineering
Customer Service & Support
3 weeks ago
The Organization Representative will act as an independent representative of eZine Learning within an assigned organization or professional community. Representatives will educate leaders and members about Ezine Learning’s services and benefits, facilitate user registrations, support onboarding, and help members make effective use of the platform.
LP & Engineering
Customer Service & Support
3 weeks ago
The Campus Representative will act as an independent brand ambassador for eZine Learning within an assigned campus or educational community. Representatives will introduce students, staff, and community members to Ezine Learning, explain its features and benefits, encourage new-user registrations, and support users with the platform.
2 weeks ago
We are seeking a Collection Officer to fill this role
Tres-Azul Integrated Services Limited
Customer Service & Support
2 weeks ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.
1 month ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Anonymous Employer
Customer Service & Support
1 month ago
We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience with the com ...
Dunni Essentials
Customer Service & Support
1 month ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
Synergy Nigeria Ltd
Customer Service & Support
Today
We are seeking a results-driven Marketing Manager to develop and implement marketing strategies that increase brand awareness, attract customers, and drive business growth. The ideal candidate will manage campaigns, conduct market research, oversee promotional activities, strengthen customer engagement, and monitor marketing performance.
Swift Consulting
Customer Service & Support
Today
We are seeking a Customer Support Officer who will serve as a key point of contact between the company and its customers, ensuring that enquiries, complaints, and service-related issues are handled promptly and professionally.
Tulips n Lilies Confectionery
Customer Service & Support
Today
The Customer Experience Officer is the first point of contact for customers. He/She is responsible for attending to customers’ enquiries and creating awareness of available products through various communication channels such as online chats, emails, phone calls, and social media platforms.
Laundroville laundry and drycleaning
Customer Service & Support
Today
The Head, Customer Service is responsible for leading and managing the Customer Relations Officers (CROs) to deliver exceptional service experiences at every customer touchpoint. The role exists to build and sustain strong customer loyalty and drive retention
Laundroville laundry and drycleaning
Customer Service & Support
Today
The Customer Relations Officer is responsible for delivering a consistently excellent service experience to every customer who visits, calls, or contacts the business online. The role exists to be the friendly, reliable first point of contact for customers, ensuring their enquiries, orders, and concerns are handled promptly and professionally.
1159 Realty
Customer Service & Support
Today
1159 Realty Nigeria Limited is looking to hire a Customer Service Officer to join our Customer Success Team in Ilorin.
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