Customer Service & Support Jobs in Nigeria
With 181 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Strong skills in communication and attention to detail are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Cakes and Cream
Customer Service & Support
6 days ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
PJek Enterprise
Customer Service & Support
1 week ago
We are looking for Cold Calling Representatives to join our team. Your main responsibility will be to speak with leads over the phone, engage them in conversation, ask the required questions, and prequalify interested leads based on the provided criteria. We will provide the necessary training, script, and guidance to help you perform the role ...
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Anonymous Employer
Customer Service & Support
2 weeks ago
The Client Service Lead is the operational owner of the end-to-end client journey and front desk operations at our company. This role ensures a premium client experience from initial enquiry to post-service follow-up, while leading the front desk team, maintaining operational excellence, ensuring accurate reporting, and driving client satisfact ...
2 weeks ago
We are seeking an experienced CRM Specialist to manage and optimise customer engagement, retention and lifecycle marketing initiatives. The ideal candidate will have strong hands-on experience working with CRM tools and a solid understanding of the sports betting/online gaming industry.
Bioharb Global Limited
Customer Service & Support
3 weeks ago
The Customer Experience Representative is responsible for ensuring that every Bioharb customer receives professional, respectful and timely support after interacting with or purchasing from the brand.
Bioharb Global Limited
Customer Service & Support
3 weeks ago
Bioharb Global is seeking an experienced Head Customer Experience to build, lead and continuously improve our customer-service and customer-experience function. Bioharb already operates at a significant DTC scale, but we are now establishing a dedicated Customer Experience department separate from Sales. The successful candidate will be respon ...
1 month ago
We are seeking a Collection Officer to fill this role
Tres-Azul Integrated Services Limited
Customer Service & Support
1 month ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.
1 month ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Anonymous Employer
Customer Service & Support
1 month ago
We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience with the com ...
Dunni Essentials
Customer Service & Support
2 months ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
Purplestone Online Shop
Customer Service & Support
Today
An established E-Commerce Company is seeking a proactive, customer-focused and digitally savvy individual to join our team as a Customer Care & Email Marketing Officer.
Norak Technologies Ltd
Customer Service & Support
Today
We are seeking a Customer Care Representative to join our Company. You will act as the first point of contact for customers, providing support, resolving issues, and ensuring a seamless experience with our software products and services. This role requires excellent communication skills, technical aptitude, and a customer-first mindset.
Philinnovation
Customer Service & Support
Today
A sales representative acts as the primary link between a business and its customers, focusing on generating revenue, acquiring new clients, and maintaining customer satisfaction. While the day-to-day routine varies by industry, the core duties span the entire sales lifecycle
Karam Laza Group of Companies
Customer Service & Support
Today
We are seeking a proactive, detail-oriented Sales & Client Relationship Manager with a keen eye for design to join our team. In this dynamic role, you will take full ownership of the customer journey, from converting cold leads into closed sales to managing client relationships through to final delivery. The ideal candidate bridges the gap between
Statera Estates
Customer Service & Support
Yesterday
Statera Estates is a UK property company. We are hiring for our education branch of the business where we teach people in the UK how to run homes as short stays (like Airbnb) and share the profit with the landlord. We are growing fast. More students join every month. We need someone who can keep up with that growth and help push it further.
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