Food and Drinks Manager/Director


Food Services & Catering

Unspecified NGN Confidential
2 weeks ago

Job Summary


Job Description/Requirements

A Food and Drinks Director is responsible for managing operations of all Food and Drinks outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Food and Drinks Director, you are responsible for managing the operations of all Food and Drinks outlets to deliver an excellent Guest and Member experience. A Food and Drinks Director will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

Plan and direct all functions of the Food & Drinks department to meet the daily needs of the operation.  Prepare, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments.  Develop, implement, and monitor schedules for the operation of all food & drinks outlets to achieve a profitable result.  Participate in the creation and marketing of menu designs to attract a predetermined customer market.  Implement effective controls of food, beverage and labour costs among all the F&B outlets. Monitor the food and beverage budget expenditures and ensure they stay within budget. Achieve budgeted revenue and labour expenses.  Set departmental targets and objectives, work schedules, budgets and policies and procedures. Evaluate guest satisfaction levels with a focus on continuous improvement. Regularly review, evaluate, and respond to customer satisfaction and/or dissatisfaction of the individual outlets; recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such changes.  Ensure compliance with all hotel policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations. Hire, train, supervise, develop, discipline, counsel, and evaluate line employees according to hotel policies and procedures. Participate in the development of the annual budget; develop short and long-term financial operating plans.  Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll Attend mandatory meetings.  Utilize computer equipment to analyze forecast, cost, and revenue reports and make decisions based on that information to ensure maximizing of profits.  Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards. Assist other departments wherever necessary and maintain good working relationships.

What are we looking for?

A Food and Drinks Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Have great verbal and written communication skills. Be proactive. Possess excellent forecasting and budgeting skills. Work well with colleagues. Enjoy problem-solving. Have a good understanding of inventory management systems. Strong leadership skills.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Degree in relevant area Passion for delivering exceptional levels of guest service. 4 years relevant managerial experience in a 5 Star Hotel. Experience working in an African Country.


We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams: Best-in-Class PTO
Go Hilton Travel Discount Program
âââââââHotel rates as low as $40/night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support 
Flexible Schedules Access to your pay when you need it
âââââââthrough DailyPay

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