Customer Service & Support Jobs in Nigeria
With 192 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Sales Representative, and Customer Service Officer, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Strong skills in communication and attention to detail are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include hospitality & hotel, retail, fashion & FMCG, and manufacturing & warehousing. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Super Global Consulting
Customer Service & Support
3 weeks ago
We are looking for a friendly, patient, and customer-focused Customer Service Representative to serve as the first point of contact for customers, respond to enquiries, resolve complaints, and ensure a positive customer experience.
Vbuzz Marketing
Customer Service & Support
Yesterday
We’re hiring Chat Support Specialists to cover live chat and inboxes for independent digital media brands.
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Deepthink Global Concept Ltd
Customer Service & Support
4 days ago
We are hiring an engaging Live Stream Host for our office in Victoria Island, Lagos. You will host live sales, interact with viewers, promote products and drive valid transactions.
Anonymous Employer
Customer Service & Support
1 week ago
The Sales, Customer Experience & Operations Specialist will support our day-to-day commercial operation by converting customer interest into sales, processing and fulfilling orders accurately, maintaining reliable stock and sales records, and delivering a high-quality customer experience from first enquiry through delivery and after-sales suppo ...
Deepthink Global Concept Ltd
Customer Service & Support
2 weeks ago
We need individuals who are well spoken, friendly, persuasive, empathetic, someone who has a passion to work and who has a positive mindset.
Cakes and Cream
Customer Service & Support
1 month ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Anonymous Employer
Customer Service & Support
1 month ago
The Client Service Lead is the operational owner of the end-to-end client journey and front desk operations at our company. This role ensures a premium client experience from initial enquiry to post-service follow-up, while leading the front desk team, maintaining operational excellence, ensuring accurate reporting, and driving client satisfact ...
1 month ago
We are seeking an experienced CRM Specialist to manage and optimise customer engagement, retention and lifecycle marketing initiatives. The ideal candidate will have strong hands-on experience working with CRM tools and a solid understanding of the sports betting/online gaming industry.
Bioharb Global Limited
Customer Service & Support
1 month ago
The Customer Experience Representative is responsible for ensuring that every Bioharb customer receives professional, respectful and timely support after interacting with or purchasing from the brand.
Bioharb Global Limited
Customer Service & Support
1 month ago
Bioharb Global is seeking an experienced Head Customer Experience to build, lead and continuously improve our customer-service and customer-experience function. Bioharb already operates at a significant DTC scale, but we are now establishing a dedicated Customer Experience department separate from Sales. The successful candidate will be respon ...
2 months ago
We are seeking a Collection Officer to fill this role
Tres-Azul Integrated Services Limited
Customer Service & Support
2 months ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.
2 months ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Capinta Consult Limited
Customer Service & Support
Today
We are seeking an organized and reliable Storekeeper to manage inventory, monitor stock movement, maintain accurate records, and ensure proper storage and accountability of goods.
Customer Service & Support
Today
We are seeking a customer-focused and proactive Customer Service Intern currently undergoing the National Youth Service Corps (NYSC) programme. The ideal candidate should have good communication and interpersonal skills, a positive attitude, and the ability to attend to customer enquiries while ensuring a positive customer experience.
Ymi Tech Studio
Customer Service & Support
Today
We are looking for a tech-oriented officer to help our customers use our AI product. You will respond to customer messages on WhatsApp, Instagram, Facebook and TikTok, X assist with failed platform usage and payment issues; and guide new customers through using our platform. You will also use ai to create product demos, tutorials, and videos
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