Customer Service & Support Jobs in Nigeria
With 179 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Strong skills in communication and problem-solving are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Tres-Azul Integrated Services Limited
Customer Service & Support
3 weeks ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.
Bioharb Global Limited
Customer Service & Support
1 week ago
The Customer Experience Representative is responsible for ensuring that every Bioharb customer receives professional, respectful and timely support after interacting with or purchasing from the brand.
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Bioharb Global Limited
Customer Service & Support
1 week ago
Bioharb Global is seeking an experienced Head Customer Experience to build, lead and continuously improve our customer-service and customer-experience function. Bioharb already operates at a significant DTC scale, but we are now establishing a dedicated Customer Experience department separate from Sales. The successful candidate will be respon ...
PJek Enterprise
Customer Service & Support
Yesterday
We are looking for Cold Calling Representatives to join our team. Your main responsibility will be to speak with leads over the phone, engage them in conversation, ask the required questions, and prequalify interested leads based on the provided criteria. We will provide the necessary training, script, and guidance to help you perform the role ...
1 week ago
We seek to hire a suitable candidate for this role.
Anonymous Employer
Customer Service & Support
1 week ago
The Client Service Lead is the operational owner of the end-to-end client journey and front desk operations at our company. This role ensures a premium client experience from initial enquiry to post-service follow-up, while leading the front desk team, maintaining operational excellence, ensuring accurate reporting, and driving client satisfact ...
1 week ago
We are seeking an experienced CRM Specialist to manage and optimise customer engagement, retention and lifecycle marketing initiatives. The ideal candidate will have strong hands-on experience working with CRM tools and a solid understanding of the sports betting/online gaming industry.
3 weeks ago
We are seeking a Collection Officer to fill this role
1 month ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Anonymous Employer
Customer Service & Support
1 month ago
We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience with the com ...
Dunni Essentials
Customer Service & Support
1 month ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
Yesterday
We are hiring an energetic, customer-focused Sales Representative to manage game session sales and oversee our snooker and chess playing area
Business Automation System Technology Ltd
Customer Service & Support
2 days ago
The Sales & Relationship Manager will be responsible for driving the acquisition, onboarding, adoption, and retention of merchants within assigned markets. This role combines business development, sales, customer onboarding, and relationship management to ensure merchants derive maximum value from BAS solutions.
Inter-Arc Consultants Ltd
Customer Service & Support
2 days ago
We are seeking a meticulous and detail-oriented Checker to join our quality assurance and operations team. In this role, you will be responsible for conducting thorough inspections of inventory, shipments, or product samples to guarantee absolute accuracy, compliance, and quality control.
Swift Educational Consult
Customer Service & Support
2 days ago
We are seeking an experienced and commercially minded Head, Trust Services to lead our Trust Services function and play a key role in building the next phase of the business. This is a senior leadership role combining business development, trust administration, client advisory, technical oversight, regulatory discipline and team leadership.
L'Styleum
Customer Service & Support
2 days ago
A dedicated professional responsible for assisting customers, resolving inquiries and ensuring a smooth and positive service experience. The role focuses on communication, problem solving and maintaining customer satisfaction while representing the company with professionalism and courtesy.
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