Customer Service Representative
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Immediate Start
Job summary
We are seeking a Customer Service Representative who can provide support and service to customers, addressing inquiries, resolving issues, and ensuring customer satisfaction. Key responsibilities include responding to customer contacts, providing product information, processing transactions, and escalating complex issues to supervisors.
Min Qualification:
High School (S.S.C.E)
Experience Level:
Entry level
Experience Length:
1 year
Job descriptions & requirements
Responsibilities:
- Handle customer inquiries via phone, email, or chat
- Provide product information and resolve issues
- Process transactions and maintain records
- Work effectively in a team environment
Requirements:
- Education: High school diploma or equivalent; relevant certifications preferred, and a minimum of S.S.C.E
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution abilities
- Customer service-oriented mindset
- Ability to work in a fast-paced environment
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