Client Advisor Assistant
Job summary
We are seeking a highly organised, detail-oriented and proactive Client Advisor Assistant/Business Support Assistant, Wealth Management to join our Wealth Management division as Client Advisor Assistant. This role is designed to support the relationship managers in the detailed execution of client-related activities and to provide full operational and transactional backing across relationship management.
Job descriptions & requirements
Responsibilities:
Client Support & Relationship Backing
- Support the relationship managers in managing day-to-day client interactions and service requirements.
- Prepare meeting materials, client presentations, and portfolio reports.
- Attend client meetings where required and document follow-up actions.
- Track and manage client requests to ensure timely and accurate execution.
- Serve as a secondary point of contact for operational client matters.
- Assist in maintaining detailed client records and documentation.
Portfolio Reporting & Analysis:
- Support performance tracking, asset allocation analysis, and risk monitoring.
- Assist in preparing investment research summaries and commentary for clients.
- Coordinate with custodians and platform providers to obtain the required data.
- Ensure accuracy and consistency of all client-facing reporting materials.
Execution & Operational Coordination:
- Support client onboarding processes, including documentation and compliance requirements.
- Liaise with Operations, Compliance, Investment Advisory, and external providers to ensure seamless execution.
- Monitor transaction processing and follow through to settlement confirmation.
- Assist with the preparation of subscription documents and capital call notices where applicable.
- Maintain organized records of mandates, agreements, and correspondence.
Business Development Support:
- Support the Client Advisor in preparing pitch materials for prospective clients.
- Assist in researching prospects and preparing briefing notes.
- Maintain pipeline tracking and follow-up schedules.
- Prepare financial illustrations and proposal documentation.
- Provide analytical support during new client conversion processes.
Administrative & Process Improvement:
- Identify opportunities to improve reporting efficiency and client servicing workflows.
- Maintain structured filing systems (digital and physical).
- Support preparation of internal performance dashboards.
- Contribute to continuous improvement of client experience processes
Requirements:
- BSc Degree in Finance, Economics, Accounting, Business or related field.
- 1–4 years’ experience in wealth management, private banking, asset management, family office, or financial services.
- CFA, CFP, CISI, or equivalent designation preferred.
- Exceptional written and verbal, English language communication skills
- Proficient in MacOS Keynote, Numbers and Pages
- Proficient in MS Powerpoint & Word
- High proficiency in Excel, including financial modelling and data analysis
- Experience preparing client presentations, investment statements, transaction processing
- Strong understanding of financial products and multi-asset class portfolios
- Diligent, with excellent attention to detail and high accuracy in reporting
- Strong numerical and analytical capability.
- Strong presentation and proposal development skills
- Exceptional interpersonal and communication skills
- Strong organisational and time management skills, ability to manage multiple tasks simultaneously
- Target-driven and results-oriented, able to deliver on time, under pressure
- Highly adaptable, able to deal with ambiguity and change
- High integrity and able to handle confidential matters with absolute discretion
- Highly responsive and service-oriented mindset.
- Able to work in a fast-paced team with minimal supervision
- Proactive, dependable and solutions-focused
- Mature, reliable, and professional.
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