Center Manager

Responsibilities:

• Oversee day-to-day center operations and facilities, ensuring smooth functioning and the achievement of goals.
• Manage human and material resources; recruit, train, and supervise department heads and instructors.
  
• Set and monitor KPIs; evaluate performance using MIS and metrics; provide weekly reports to the Business Head and timely reports to the Head Office.
• Devise and implement strategies to meet revenue, enrollment, and quality targets.
• Serve as the center’s chief marketing and sales lead to drive awareness and patronage.
  
• Ensure student satisfaction, retention, and academic quality in coordination with the Academic Head and other academic staff.
• Focus on student satisfaction, retention, and success, addressing concerns and feedback.
• Manage budgets, control costs, and ensure accurate financial records.
• Build and maintain relationships with industry partners, clients, and stakeholders.
• Ensure compliance with our standards, policies, and reporting requirements.

Requirements:

• Minimum 3 years’ proven experience managing people in a structured organisation with similar operational scope; experience in an academic/training setting is a strong advantage.
• Bachelor’s degree (B.Sc.) in any discipline; MBA is an advantage.
• Proficient with computer applications, Management Information Systems (MIS), and common office tools.
• Strong verbal and written communication, analytical, and operational management skills.
  
• Results-oriented, with the ability to balance service quality and profitability.

Remuneration: NGN 200,000 – 300,000  Monthly (negotiable).

Benefit:

• Commission: 1.5% of gross revenue payable when the center meets a minimum monthly target of NGN5,000,000.