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Customer Service & Support Jobs in Nigeria

180 Jobs Found

With 180 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.

Salary & benefits

Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.

Skills & experience

A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Strong skills in communication and attention to detail are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.

Key responsibilities & tasks

Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.

Industries & companies

The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.

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FEATURED

SGMALL

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

Today

SGMALL

We are looking for a friendly, patient, and customer-focused Customer Service Representative to serve as the first point of contact for customers, respond to enquiries, resolve complaints, and ensure a positive customer experience.

Easy apply
FEATURED

Cakes and Cream

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

1 week ago

Cakes and Cream

We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Easy apply

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FEATURED

PJek Enterprise

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

1 week ago

P

We are looking for Cold Calling Representatives to join our team. Your main responsibility will be to speak with leads over the phone, engage them in conversation, ask the required questions, and prequalify interested leads based on the provided criteria. We will provide the necessary training, script, and guidance to help you perform the role ...

Easy apply

Anonymous Employer

Lagos Full Time NGN 250,000 - 400,000

Customer Service & Support

2 weeks ago

The Client Service Lead is the operational owner of the end-to-end client journey and front desk operations at our company. This role ensures a premium client experience from initial enquiry to post-service follow-up, while leading the front desk team, maintaining operational excellence, ensuring accurate reporting, and driving client satisfact ...

Easy apply

Anonymous Employer

Lagos Full Time Confidential

Customer Service & Support

3 weeks ago

We are seeking an experienced CRM Specialist to manage and optimise customer engagement, retention and lifecycle marketing initiatives. The ideal candidate will have strong hands-on experience working with CRM tools and a solid understanding of the sports betting/online gaming industry.

Easy apply

Bioharb Global Limited

Abuja Full Time Confidential

Customer Service & Support

3 weeks ago

B

The Customer Experience Representative is responsible for ensuring that every Bioharb customer receives professional, respectful and timely support after interacting with or purchasing from the brand.

Easy apply

Bioharb Global Limited

Abuja Full Time Confidential

Customer Service & Support

3 weeks ago

B

Bioharb Global is seeking an experienced Head Customer Experience to build, lead and continuously improve our customer-service and customer-experience function. Bioharb already operates at a significant DTC scale, but we are now establishing a dedicated Customer Experience department separate from Sales. The successful candidate will be respon ...

Easy apply

Tenn MFB

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

1 month ago

T

We are seeking a Collection Officer to fill this role

Easy apply

Tres-Azul Integrated Services Limited

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

1 month ago

T

We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.

Easy apply

Anonymous Employer

Lagos Full Time Confidential

Customer Service & Support

1 month ago

Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...

Easy apply

Anonymous Employer

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

1 month ago

We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience with the com ...

Easy apply

Dunni Essentials

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

2 months ago

D

We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.

Easy apply

Bridgemead Consulting

Lagos Full Time NGN 150,000 - 250,000

Customer Service & Support

Today

The Customer Service Manager will be responsible for managing client communication and coordinating customer requests from intake through completion, collection, or delivery, ensuring accuracy, professionalism, and timely service at every stage.

Easy apply

Funmak'S Emporium

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

Yesterday

F

A Customer Service Representative (CSR) acts as the primary point of contact between an organization and its clients. The core focus of this role is to resolve customer inquiries, enhance brand loyalty, and maximize customer satisfaction

Easy apply

Culate Wears

Lagos Full Time NGN 70,000 - 150,000

Customer Service & Support

2 days ago

C

The candidate will follow up with customers after purchase, call all dormant customers, follow up with delivery and give necessary information and updates to customers, celebrate customers and oitch offers to them.

Easy apply

Purplestone Online Shop

Lagos Full Time NGN 250,000 - 400,000

Customer Service & Support

2 days ago

P

An established E-Commerce Company is seeking a proactive, customer-focused and digitally savvy individual to join our team as a Customer Care & Email Marketing Officer.

Easy apply

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