Branch Assistant Manager

Responsibilities:

• Managing all affairs for your assigned branch and reporting directly to the Operations Manager within your region
• Serving as the top Bistro Cook in the branch
• Closely monitoring food preparations by all Bistro Cooks and Suya Chefs, ensuring that high quality and consistency is met according to food preparation guidelines
• Ensuring company policies are followed by all employees in your branch
• Optimizing profits by controlling costs.
• Training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.
• Overseeing inventory and sales
• Assisting customers whenever necessary.
• Organizing employee schedules.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action and reporting to the Operations Manager
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.
• Maintaining company standards.
• Supporting the Operations Manager as needed.
• Ensuring that all company properties are well-kept
• Maintaining cleanliness and order in the workplace, and complying with all safety norms while carrying out work functions. 

Requirements:

• Minimum academic qualification of HND/BSc in any related discipline 
• Minimum of 2 years of proven work experience
• Excellent interpersonal and people skills
• Proficiency in using collaboration and productivity tools