Customer service & support Jobs in Nigeria
Customer Service & Support Jobs in Nigeria
The customer service & support job market currently offers 158 available jobs, indicating a moderate demand for professionals in this field. Among the most common roles are Customer Service Representative, Customer Service Officer, and Front Desk Officer, reflecting key positions within this sector. The majority of opportunities are concentrated in cities like Lagos, showcasing a vibrant employment landscape for job seekers.
Salary & Benefits
Salaries for customer service & support positions predominantly fall within the NGN 70,000 - 150,000 band, reflecting the typical remuneration for such roles. However, opportunities for senior roles can reach as high as the NGN 250,000 - 400,000 band. It's common for positions in this industry to come with benefits such as health insurance, retirement plans, and periodic bonuses, aligned with the standards of the local job market.
Skills & Experience
A degree is the most common requirement for customer service & support positions, with a HND also accepted by some employers. Essential soft skills include communication, problem-solving, and attention to detail. Generally, most jobs require an experience level of 2 years. Entry-level roles are prevalent, indicated by the high percentage of listings at the entry level.
Key Responsibilities & Tasks
Typical responsibilities for junior customer service & support roles include responding to customer queries and inquiries efficiently and courteously. These roles require consistent interaction with customers to resolve issues and provide support. Senior roles may involve managing customer service teams, developing customer service strategies, and analysing feedback to improve service quality. Such positions demand a higher level of expertise and leadership to ensure customer satisfaction and operational efficiency.
Industries & Companies
The top industries actively recruiting include hospitality & hotel (16% of listings), retail, fashion & FMCG (14%), and healthcare (10%). Leading employers like R & R, Kenex Konsults International, and E-direct are notable for their active recruitment efforts. The hospitality & hotel sector is notably dominant, indicating a focused recruitment drive in this area.
Downtown Grill Nigeria
Customer Service & Support
Yesterday
We're looking for a smart, friendly, and customer-oriented Customer Support Representative to join our takeout restaurant team.
Downtown Grill Nigeria
Customer Service & Support
3 days ago
We're looking for a smart, friendly, and customer-oriented Customer Support Representative to join our takeout restaurant team.
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Downtown Grill Nigeria
Customer Service & Support
3 days ago
We're looking for a smart, friendly, and customer-oriented Customer Support Representative to join our takeout restaurant team.
Ify Klozet & Fashion
Customer Service & Support
6 days ago
We are currently seeking a Sales & Customer Service Officer to manage customer engagement, drive sales, and maintain positive client relationships. This role requires a proactive, organized, and customer-focused individual who can also manage online sales interactions and digital engagement.
Boston Hills Resort and Hotel
Customer Service & Support
1 week ago
We are looking for a professional receptionist who will be the first point of contact for our guests.
Home Fairy Technologies Limited
Customer Service & Support
Yesterday
Home Fairy Tech is looking for a customer support officer to deliver exceptional support to guests, property owners, and accommodation agents. The ideal candidate will resolve inquiries promptly, coordinate with internal teams, and ensure every customer enjoys a seamless booking experience.
4 weeks ago
To support the day-to-day operations of the Bank’s electronic business channels and related services by monitoring transactions, resolving service issues, supporting channel performance, and ensuring efficient customer service delivery in line with operational standards and regulatory requirements.
FnV Lifestyle
Customer Service & Support
1 month ago
FnV Lifestyle is a health lifestyle brand that helps Nigerian families eat better one meal at a time. We make fresh fruits and vegetables convenient: washed, cut, and ready for your kitchen. Our flagship channel is owned kiosks near major supermarkets in Port Harcourt, supported by home delivery, subscriptions, and B2B catering. We are pre- ...
1 month ago
We are seeking a highly professional and polished luxury client advisor to represent our prestigious international fashion brand in Lagos. The successful candidate will deliver exceptional, personalized, and concierge-level service to high-net-worth clients, consistently upholding the brand’s standards of excellence, exclusivity, and sophistica ...
Vin Logistic Service
Customer Service & Support
1 month ago
We are seeking an experienced female customer service officer who will act as the first point of contact for customers while taking ownership of client relationships and service delivery. This role requires more than traditional customer service. We are looking for someone with a partnership mindset, someone who treats the business with the sa ...
Cakes and Cream
Customer Service & Support
1 month ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Tres-Azul Integrated Services Limited
Customer Service & Support
2 months ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure Client satisfaction and Be Ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team. This role involves e ...
Yousheng Group
Customer Service & Support
2 months ago
We are seeking a female customer service representative. The customer service representative will be responsible for engaging with company users through outbound phone calls, providing support, gathering feedback, and ensuring user retention. The ideal candidate must have excellent communication skills, a positive attitude, and the ability to m ...
Dignity Finance and Investment Ltd
Customer Service & Support
2 months ago
We are seeking a results-driven relationship manager to build strong client relationships, drive loan sales, mobilise deposits, and ensure timely repayments.
Dignity Finance and Investment Ltd
Customer Service & Support
2 months ago
We are hiring an experienced relationship manager (payroll lending) with a strong background in payroll lending to drive loan disbursement, deposit mobilisation, and portfolio growth within the civil servant and salaried segment.
Lbev Nigeria Limited
Customer Service & Support
Today
We are seeking a detail-oriented and proactive Quality Control Officer to ensure that company processes, products, and services meet established quality standards. The ideal candidate will identify quality issues, monitor compliance, and recommend improvements to enhance operational efficiency.
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