Operations Supervisor
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Job summary
The Operations Supervisor is responsible for managing daily operational activities, supervising staff, and ensuring that company processes run smoothly and efficiently. This role involves coordinating team members, monitoring performance, and improving operational systems to meet organizational goals.
Min Qualification:
OND
Experience Level:
Entry level
Experience Length:
2 years
Job descriptions & requirements
Responsibilities:
- Supervise and coordinate daily operations and workflow.
- Manage and support operational staff to achieve performance targets.
- Monitor productivity and ensure adherence to company policies and procedures.
- Train, coach, and evaluate employees.
- Identify operational issues and implement solutions.
- Maintain operational records and prepare performance reports.
- Ensure compliance with safety, quality, and regulatory standards.
- Coordinate with other departments to improve operational efficiency.
- Manage schedules, shift planning, and task assignments.
- Ensure customer satisfaction by maintaining service standards.
Requirements:
- Minimum of OND
- 2 years of experience in operations, logistics, or team supervision.
- Strong leadership and problem-solving skills.
- Excellent communication and organizational abilities.
- Ability to analyze operational data and improve processes.
Skills:
- Leadership and team management
- Problem solving and decision making
- Time management
- Process improvement
- Communication and interpersonal skills
- Attention to detail
Location: Lagos
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