Manager

Whip-Smart Service Providers Limited

Management & Business Development

Lagos Full Time

Hospitality & Hotel NGN 150,000 - 250,000

Easy Apply

Job Summary

We are a dynamic hospitality and short-let apartments business organization, seeking an experienced and proactive Lounge Manager to oversee daily operations and ensure exceptionally great experiences. This role requires a hands-on professional with strong leadership, customer service, and organizational skills to manage staff, maintain smooth work.

Minimum Qualification : Degree
Experience Level : Entry level
Experience Length : 1 year
Working Hours : Full Time

Job Description/Requirements

Responsibilities:

Supervise daily lounge operations and monitor staff performance.
Ensure guests enjoy a seamless experience from booking to check-out.
Coordinate with vendors, suppliers, and service providers.
Monitor operating expenses and prepare accurate periodic reports.
Enforce compliance with company policies, health, and safety standards.
Resolve guest complaints promptly and professionally.
Contribute to marketing and promotional strategies for the lounge.

Requirements:

Minimum BSc/HND in Business Administration, Hospitality Management, or a related field
Certificates Required: Hospitality/Facility Management certifications (an added advantage)

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